Help Desk

help-deskZeno Imaging offers each of our Managed Print Services customers continuous on-demand technical support through our help desk.

Using advanced remote management software, our team of highly skilled technicians can provide troubleshooting, information and support to quickly identify problems and implement real-time solutions.

Our Zeno Imaging help desk gives each of our clients a single point of contact for assistance with all of Zeno’s products and services, regardless of the vendor. This eliminates the need for our clients to contact each individual vendor, providing significant cost savings while increasing customer satisfaction.

Thanks to our comprehensive on-site business needs assessment, Zeno’s help desk technicians know what devices, technologies and software are in use by each of our clients. This completely eliminates the need for tedious help desk reviews of existing equipment and surveys about what applications are in use. As a result, service from the help desk at Zeno Imaging is quick, efficient and effective.

To learn more about the Zeno Help Desk, call or email us today.